Transportation

Cabinetsurway offers free USPS First-Class Shipping for all orders over and including $49. Orders below $49 are subject to a shipping charge of $4.99.

All our items will be delivered to the buyer’s address provided by the buyer. Please confirm your address before payment.

After payment, we will process the order within 1-2 working days, and the USPS First Class Shipping time is 3-12 working days (holidays may be extended).

Our order cutoff time is 5:00 PM (EST), Monday – Friday. Orders after 5:00 PM (EST) on Friday will be processed and shipped next Monday (holiday extension).

Shipping delay

If you do not receive your goods within 60 natural days after we deliver them, please contact our Customer Service at info@cabinetsurway.com. We will refund you or reship your order at your desire.

Processing delay

 If the order has not been processed for more than 10 days and there are no special instructions, please contact us to re-deliver the goods or apply for a refund.

Shipping area

Currently, we only provide service to the continental United States. Due to the sustained global impact of COVID-19, international shipping has been greatly restricted and we have chosen to temporarily close our international service in order not to compromise the overall quality of our service. Subsequent adjustments will be announced on the website.

Taxes

Due to the epidemic, international orders are not supported for the time being. Tariffs and consumption tax (if any) shall be borne by consumers.

Lost goods

If your package is lost in transit, please email us at info@cabinetsurway.com. We will assist you to deal with the logistics company, but we are not responsible for the loss of the package.